Privacy Policy

Effective date: 4 October 2026. YC AI Sales is a service operated by the YC AI Sales team in Lao PDR for business messaging and customer relationship management.

Information processed

We process company information, account usernames, password hashes, login sessions, WhatsApp phone and account identifiers, customer phone numbers, messages, lead details, appointments, follow-up notes and service activity. When a company authorizes a WhatsApp connection, the service may also process access credentials needed to operate that connection. Do not send passwords, payment card details or other sensitive information in chat.

Purpose and access

We use this information to provide AI replies, retain conversation context, manage leads and appointments, authenticate users, connect authorized messaging accounts, troubleshoot errors and protect the service. Authorized company users can access their company records according to their role. Platform administrators may access information as needed for support and operation.

Service providers

Meta/WhatsApp processes messaging and account authorization; Cloudflare hosts the backend and database; OpenAI processes conversation content supplied for AI responses; Telegram may receive operational alerts and customer notifications. These services may process information outside Lao PDR under their own terms and privacy policies. We do not sell customer information.

Retention and security

Records are retained while needed to operate the service and support the company, until an authorized deletion request is completed or another retention requirement applies. There is currently no fixed automatic deletion schedule for all records. Access controls and protected login sessions are used, but no online service can guarantee absolute security.

Your requests

You may request access, correction or deletion by contacting omaphahasup@gmail.com. Please identify the company and relevant WhatsApp number or username. We may ask for information to verify your authority. Never send an access token or password. See data deletion instructions.

AI responses and changes

AI responses can contain mistakes; a company representative should verify important information. If this policy changes, we will update this page and its effective date.