Data deletion instructions
ສາມາດຂໍລົບຂໍ້ມູນຈາກ YC AI Sales ໂດຍຕິດຕໍ່ omaphahasup@gmail.com.
How to request deletion
- Email the subject “YC AI Sales — Data deletion request”.
- Include your company name, account username or WhatsApp number, and describe the records you want deleted: account, company connection, conversations or customer records.
- We will verify that you own the account or have authority to request deletion, then confirm the scope and outcome by email.
Do not include passwords, access tokens, App Secret or identity documents in the initial email. Deletion is handled by the support team; submitting an email does not immediately delete records.
What deletion covers
For a verified request, we will remove the relevant records from the active YC AI Sales database and revoke relevant sessions or remove stored connection credentials where applicable. Some records may need to be retained for a specific legal or security reason; we will explain any applicable exception when responding. Copies already processed by external providers or sent to message recipients are subject to those providers' or recipients' controls and retention policies.
Disconnecting WhatsApp
Removing app authorization in Meta business settings stops the relevant authorization; it does not by itself delete previously stored YC AI Sales records. Contact support to request deletion of those records. Removing data from YC AI Sales does not delete your WhatsApp account.